Direct bookings over WhatsApp
Close the reservation inside the chat, with real-time availability and real rates, paying no OTA commission. The agent quotes, confirms and creates the booking in your PMS.
The booking happens where the guest already is
When a guest asks about dates, they never have to leave WhatsApp or open an external page. The agent checks availability, gives a quote with the real rate and walks them all the way to confirmation, all in the same conversation.
Every booking closed in chat is a direct booking: no middlemen and no OTA commission. The revenue stays fully with your property and the guest relationship is yours from the very first message.
It always quotes the right rate
No generic prices: the agent applies your real rules.
Real-time availability
It checks what is open for the dates the guest asks about before promising anything.
Rates by season and length of stay
It applies season, weekend and length-of-stay pricing, exactly as you configure it in R2 OS.
Alternatives when full
If the dates are booked, it offers other dates or room types instead of letting the guest go.
From chat to a real booking
Every conversation ends in a recorded reservation, not a loose note.
Availability check
It verifies space for the requested dates straight against your inventory, with no overselling.
Clear quote
It breaks down nights, rate and total so the guest knows exactly what they will pay.
Creates the booking in your PMS
On confirmation, it records the real reservation in R2 OS, with no manual entry from your front desk.
Secure deposit collection
It requests the deposit to secure the booking; the payment is flagged for human review, never auto-confirmed.
No OTA commission
Because it is a direct booking, the full revenue stays with your property.
Follow-up in one inbox
The booking and its conversation stay together, ready for your team to follow up.