Product · Payments

Deposits and payments over WhatsApp

WhatsMinder sends the payment link in the same chat, confirms the deposit and leaves the receipt ready for the front desk to validate. Fewer no-shows, fewer calls.

Secure the deposit without leaving the conversation

Collecting a deposit usually breaks the rhythm of a booking: you send bank details through another channel, chase the receipt and confirm by hand. WhatsMinder solves it inside the same WhatsApp thread. When the guest accepts the quote built on real rates, the AI agent generates and sends the payment link right away, with no need for the front desk to step in.

The moment the payment lands, the agent detects it and flags the receipt for human review. WhatsMinder never settles a charge on its own: the deposit always passes through the front desk's eyes before it counts as confirmed. That way you secure the guest's commitment, cut no-shows and stop making calls to chase payments.

Why it matters

Three reasons to collect the deposit inside the chat

Link in the same chat

The agent sends the payment link in the very conversation, right when the guest is ready to book.

Fewer no-shows

A secured deposit commits the stay and reduces the rooms that sit empty with no warning.

Always reviewed

No charge is auto-confirmed. The receipt is flagged so the front desk validates it before closing.

How WhatsMinder collects

From the guest's yes to a secured deposit, with no friction

Instant payment link

As soon as the quote is accepted, the agent builds and sends the payment link with no waits or manual handoffs.

Confirms the deposit

It detects when the payment comes in and notes in the chat that the deposit was received and is under review.

Receipt to review

It flags every receipt for the front desk to validate. The AI never closes a charge without human approval.

Visibility for the desk

Your team sees which deposits landed and which await validation, without digging through loose messages.

Real rates, never invented

The deposit amount is based on the real hotel rate; the AI does not improvise prices or discounts.

Fewer collection calls

The front desk stops chasing transfers by phone because the charge lives and resolves inside WhatsApp.

Frequently asked questions

Can the AI confirm a payment on its own?
No, and that is a design rule. The agent receives the receipt and flags it for review, but a charge is only confirmed once the front desk validates it. It never auto-confirms.
How does it help reduce no-shows?
By asking for the deposit at the moment of booking, the guest becomes committed to the stay. A reservation with a secured deposit is far less likely to sit empty with no warning.
Where does the deposit amount come from?
From the real price set for that stay. WhatsMinder quotes with the real hotel rates and calculates the deposit on top of them; it never invents figures or applies discounts on its own.
Does the front desk see every payment?
Yes. Every deposit received and every pending receipt stays visible to your team so they can validate without tracking messages one by one.

Put WhatsMinder to work for you

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