Built for every kind of lodging
WhatsMinder learns your hotel context to serve your guests accurately, in your tone.
Boutique hotels
24/7 front desk with no overnight receptionist.
Hostels
More direct bookings, fewer OTA commissions.
Inns & cabins
Answer every question instantly, even with a small team.
Rural lodging
Sell stays and experiences over WhatsApp.
B&B
Welcome your guests before they even arrive.
Glamping
Book your units and resolve questions in seconds.
Every vertical has its own pain; the agent knows all five
WhatsMinder doesn’t treat a boutique like a hostel: it learns how your kind of lodging operates and replies like someone from the house.
The warmth of home, without impossible shifts
Your guest expects a host who recognises them, but keeping that warmth at every hour demands shifts an independent hotel can’t afford. The agent speaks in your tone, remembers every guest and leaves the reservation closed with the deposit flagged for your front desk to confirm.
- Converses with the personality of your house
- Picks up the context of every returning guest
- Closes the booking and flags the deposit in the same thread
Full beds without a team glued to the phone
In a hostel, messages arrive in waves: backpackers in every timezone, groups asking the same thing and arrivals that announce themselves at three in the morning. The agent answers everyone at once, quotes the right bed or private room, and late nights stop costing you bookings.
- Handles dozens of conversations at the same time
- Quotes beds, privates and groups from your real inventory
- The late-night booking gets confirmed, not left on read
Show the cabin without being on the phone yourself
Nobody books a cabin without seeing it, and in a family team the person answering the chat is the same one changing the sheets. The agent shares real photos of each unit, settles the hot tub, firepit and pet questions, and holds the date with a deposit your team validates.
- Sends photos of the exact unit the guest asks about
- Answers amenities and policies without calling you in
- The date is secured with a deposit, not a maybe
Learns your ranch down to the last trail
Rural lodging doesn’t fit a template: how to arrive on the dirt road, which season suits whom, which experience matches each visitor. The agent learns those particulars of your property and explains them with the patience of someone who grew up there, while you stay out in the field.
- Learns your access routes, seasons and experiences
- Explains the arrival step by step, no blurry screenshots
- Sells the full stay, activities included
The whole group reports to you
With several properties, the problem is no longer answering: it’s every hotel answering equally well and you finding out without chasing managers. Each property runs on its own inventory and tone under one standard, and with owner mode you ask the group over WhatsApp how the day is going.
- Each hotel quotes its own rates and answers in its brand
- One standard of service across the whole portfolio
- Owner mode answers occupancy and sales right in the chat
One agent, every vertical’s operation: the mountain cabin and the urban chain run on the same WhatsMinder, each with its own rates, tone and rules.
Hotels that no longer lose overnight bookings
Real results from lodgings that serve their guests over WhatsApp.
"We used to lose reservations overnight. Now WhatsMinder answers at 3am like our best receptionist."
"We recovered direct bookings that used to go to OTAs. Guests book straight on WhatsApp and WhatsMinder closes it."
"I ask my WhatsApp how much is in the cash drawer and it answers instantly. Like a CFO in my pocket."
Stop losing bookings at 2 AM.
Every unanswered message is a guest who booked somewhere else. WhatsMinder replies in 3 seconds. Every night. All year.