It's not a chatbot. It's your AI receptionist.
Other assistants just chat. WhatsMinder does the work: books, quotes, charges and knows every guest.
Create reservations
Creates real reservations in your PMS: name, dates, guests and payment.
Check availability
Verifies in real time if rooms are free for the requested dates.
Dynamic rates
Applies season, weekend, length-of-stay and extra charges.
Send photos & videos
Sends real room photos straight to the guest.
Validate coupons
Checks discount codes against your active coupon list.
Cancel bookings
Cancels pending reservations by order number, safely.
Booking status
Looks up status: confirmed, payment pending or cancelled.
Deposits to review
Flags the receipt for your front desk. Never auto-confirms.
Guest CRM
Identifies returning guests, history, spend and preferences.
Guest notes
Records allergies, birthdays, preferences — any key detail.
Find alternatives
If the room isn't free, it offers every available option.
Auto-tagging
Segments your guests on its own, from the conversation.
From first message to check-out: simple, personal, effortless
WhatsMinder automates common questions, routes what matters to your front desk and centralises everything — at every stage of the guest journey.
Answer questions
Conversational AI built for hospitality: guests instantly find what they need.
Book in chat
The agent walks the guest through to a confirmed reservation.
Quote real rates
Weekend, season, length-of-stay and extra charges — always accurate.
Welcome message
Automated messages before and during check-in for a smoother arrival.
Digital check-in
Connect your PMS and offer pre-registration; save time at the front desk.
Loyalty programme
Invite guests to your programme on the channel they already use: WhatsApp.
Virtual concierge
Handles requests during the stay and routes them to the right hotel team.
Upsell & cross-sell
Automated campaigns to grow revenue per guest.
Real-time surveys
Get honest feedback and fix issues before the guest leaves.
Frictionless check-out
Automated messages that speed up departure.
Review campaigns
Collect reviews automatically and boost your Google & TripAdvisor reputation.
Thank-you message
A personal goodbye that leaves a mark and invites them back.
Loyalty & rebooking
Remind guests of their perks so they book with you again.
Tailored campaigns
Bring guests back with offers made for them.
Always-fresh CRM
Every conversation enriches the guest profile, automatically.
Scales to any hotel operation
Manage, automate and track everything from one place.
Guests
A detailed guest database; track every enquiry from start to finish.
Inbox
Monitor and handle your hotel's conversations in one place.
Campaigns
Grow revenue with offers to your guests at the right time.
WhatsApp automation
Automated messages with open rates above 90%.
Reports
A clear view of your hotel's performance; data into decisions.
Management
Set up your front desk and teams, assign tasks and track performance.
Security & compliance
Your hotel's and your guests' data, protected at every step.
Secure connection
Your conversations travel encrypted and are stored with restricted access.
Data privacy
We comply with data-protection laws. Your guests' information is never shared.
You're in control
The AI never makes things up. When unsure, it hands off to your front desk.
Stop losing bookings at 2 AM.
Every unanswered message is a guest who booked somewhere else. WhatsMinder replies in 3 seconds. Every night. All year.