It's not a chatbot. It's your AI receptionist.
Other assistants just chat. WhatsMinder does the work: books, quotes, charges and knows every guest.
Create reservations
Creates real reservations in your PMS: name, dates, guests and payment.
Check availability
Verifies in real time if rooms are free for the requested dates.
Dynamic rates
Applies season, weekend, length-of-stay and extra charges.
Send photos & videos
Sends real room photos straight to the guest.
Validate coupons
Checks discount codes against your active coupon list.
Cancel bookings
Cancels pending reservations by order number, safely.
Booking status
Looks up status: confirmed, payment pending or cancelled.
Deposits to review
Flags the receipt for your front desk. Never auto-confirms.
Guest CRM
Identifies returning guests, history, spend and preferences.
Guest notes
Records allergies, birthdays, preferences — any key detail.
Find alternatives
If the room isn't free, it offers every available option.
Auto-tagging
Segments your guests on its own, from the conversation.
From first message to check-out: simple, personal, effortless
WhatsMinder automates common questions, routes what matters to your front desk and centralises everything — at every stage of the guest journey.
Answer questions
Conversational AI built for hospitality: guests instantly find what they need.
Book in chat
The agent walks the guest through to a confirmed reservation.
Quote real rates
Weekend, season, length-of-stay and extra charges — always accurate.
Welcome message
Automated messages before and during check-in for a smoother arrival.
Digital check-in
Connect your PMS and offer pre-registration; save time at the front desk.
Loyalty programme
Invite guests to your programme on the channel they already use: WhatsApp.
Virtual concierge
Handles requests during the stay and routes them to the right hotel team.
Upsell & cross-sell
Automated campaigns to grow revenue per guest.
Real-time surveys
Get honest feedback and fix issues before the guest leaves.
Frictionless check-out
Automated messages that speed up departure.
Review campaigns
Collect reviews automatically and boost your Google & TripAdvisor reputation.
Thank-you message
A personal goodbye that leaves a mark and invites them back.
Loyalty & rebooking
Remind guests of their perks so they book with you again.
Tailored campaigns
Bring guests back with offers made for them.
Always-fresh CRM
Every conversation enriches the guest profile, automatically.
What WhatsMinder does for your hotel, end to end
The core capabilities that turn your hotel chat into a front desk that sells, collects and reports.
From question to confirmed reservation
The agent checks your availability and your rates before writing a single line. It proposes the right room, prices the full stay and leaves the reservation registered in your system, with everything in writing in the thread.
- Reads rooms, dates and current rates in real time
- Offers alternatives when the requested date is taken
- The confirmation is born in your system, not in a promise
The payment happens in the same conversation
When the guest says yes, the agent sends the payment link inside the same thread and follows up until the receipt arrives. It flags the deposit for your front desk to confirm; it never approves a payment on its own.
- Payment link in the thread, no detour to another page
- Gentle reminders when a payment stalls halfway
- Your front desk confirms every receipt before closing
Your team and the agent work in the same place
Every hotel conversation lives in one shared inbox. You see what the agent replies, take over whenever you want, and it pauses on that thread without losing the context of what was said.
- Supervise every conversation from start to finish
- Take over with one click and the agent steps aside
- Hand the thread back and it resumes with full context
A CRM that writes itself while you chat
Every chat leaves a trace: who the guest is, what they asked for, what they prefer and when they came back. The agent saves those details with no manual capture and uses them to welcome a returning guest like a familiar face.
- Profiles that grow richer with every conversation
- Preferences, notes and key dates saved on their own
- Segments your guests by what they write
Ask about your hotel the way you ask your manager
Register your number as the owner and message the same WhatsApp: sales, cash, occupancy and the arrivals of the day answer back in seconds. The figures come from your live operation, not from a report assembled by hand.
- Sales, cash and occupancy by message, wherever you are
- Summaries by day, week or month whenever you ask
- Only numbers registered as owner can ask
Every correction makes it more yours
Your team can rate any reply and write how it should have been. That correction becomes a rule the agent applies from then on, so the voice of your hotel sharpens with use instead of wearing out.
- Rate replies and correct them in one step
- Corrections become permanent rules
- Expand its knowledge with your policies and documents
Many tools converse well; very few finish the job. WhatsMinder is an agent that executes, not a chatbot that answers: it closes the reservation and collects the deposit inside the same chat, without sending the guest to another page.
Scales to any hotel operation
Manage, automate and track everything from one place.
Guests
A detailed guest database; track every enquiry from start to finish.
Inbox
Monitor and handle your hotel's conversations in one place.
Campaigns
Grow revenue with offers to your guests at the right time.
WhatsApp automation
Automated messages with open rates above 90%.
Reports
A clear view of your hotel's performance; data into decisions.
Management
Set up your front desk and teams, assign tasks and track performance.
Security & compliance
Your hotel's and your guests' data, protected at every step.
Secure connection
Your conversations travel encrypted and are stored with restricted access.
Data privacy
We comply with data-protection laws. Your guests' information is never shared.
You're in control
The AI never makes things up. When unsure, it hands off to your front desk.
Stop losing bookings at 2 AM.
Every unanswered message is a guest who booked somewhere else. WhatsMinder replies in 3 seconds. Every night. All year.