Everything about WhatsApp guest service and AI for hotels
Ideas, guides and real results from hotels selling and serving guests on WhatsApp with artificial intelligence.
WhatsApp: the #1 communication channel in Latin America
WhatsApp is the #1 communication channel in Latin America, and your guests already live there. That's a huge opportunity for your hotel.
Read more →Direct bookingsHow artificial intelligence boosts direct bookings
Conversational artificial intelligence turns inquiries into direct bookings: it replies instantly, quotes with real rates, and reduces dependence on OTAs.
Read more →Direct bookingsWhatsApp: the new path to direct bookings
WhatsApp is the new path to direct bookings: the guest closes the reservation inside the chat, with no middlemen and without leaving for an external page.
Read more →Hotel operationsThe real cost of not answering a guest on time
Every minute a guest waits is a booking going cold: see how much a late reply really costs your hotel.
Read more →Market insightsThe guest who books at 3am (and why you are losing them)
A lot of lodging demand arrives after hours: here is how to win back the guest who books at 3am.
Read more →AI trendsConversational ecommerce: how selling happens through conversation today
Conversational ecommerce has reached hotels: the guest goes from doubt to booking without leaving the chat.
Read more →Stop losing bookings at 2 AM.
Every unanswered message is a guest who booked somewhere else. WhatsMinder replies in 3 seconds. Every night. All year.